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Support & FAQ
Common questions
01What should I have ready when I call?
Tell us your location, the type of lock or vehicle, what happened, and how we can reach you. For vehicle service, be ready to confirm that you are authorized to access the vehicle.
02Can you give me a price before dispatch?
We aim to explain the service call, likely work, and known costs before work begins. Final pricing can depend on the lock, vehicle, parts, and on-site conditions.
03Do you offer home and business services?
Yes. Call or text to confirm the specific service, dispatch availability, and coverage for your location.
04How quickly can a technician arrive?
Arrival time depends on technician availability, traffic, location, and job type. Call to confirm the current estimate; this website does not promise a guaranteed arrival time.